Translation Bureau Terms and conditions

All PWGSC Terms and conditions apply to all web pages on the Translation, Interpretation and Other Linguistic Services, with the exception of Web analytics content as described within Improving your Experience on Government of Canada Websites to be replaced by:

Web Analytics

Web analytics is the collection, analysis, measurement, and reporting of data about Web traffic and visits for purposes of understanding and optimizing Web usage. Information in digital markers may be used in conjunction with computer request data to identify and track your online interactions with the all web pages on the Translation, Interpretation and Other Linguistic Services website (bt-tb.tpsgc-pwgsc.gc.ca). 

bt-tb.tpsgc-pwgsc.gc.ca uses Google Analytics and log file analysis to improve bt-tb.tpsgc-pwgsc.gc.ca. When your computer requests a bt-tb.tpsgc-pwgsc.gc.ca Web page, the following types of information are collected and used for Web analytics:

  • the originating IP address
  • the date and time of the request
  • the type of browser used
  • the page(s) visited
  • referral website

If you wish, you may opt out of being tracked by Google Analytics by disabling or refusing the cookies; by disabling JavaScript within your browser; or by using the Google Analytics Opt-Out Browser Add-On. Disabling Google Analytics or JavaScript will still permit you to access comparable information or services from our websites. However, if you disable your session cookie option, you will still be able to access our public website, but you might have difficulties accessing any secure services.

bt-tb.tpsgc-pwgsc.gc.ca uses log file analysis internally and retains information collected for Web analytics for a maximum period of 18 months. After this period, the information must be disposed of in accordance with the Standard on Privacy and Web Analytics or as authorized by the Librarian and Archivist of Canada. The information is not disclosed to an external third party service provider.

Data collected for Web analytics purposes goes outside of Canada to Google servers and may be processed in any country where Google operates servers. Data may be subject to the governing legislation of that country, [for example the USA Patriot Act]. For further information about Google Analytics, please refer to the Google Analytics terms of service.

Any questions, comments, concerns or complaints you may have regarding the administration of the Privacy Act and privacy policies regarding PWGSC's Web presence may be directed to our Access to Information and Privacy Coordinator by email to aiprp.atip@tpsgc-pwgsc.gc.ca, by calling 819-956-1817 or writing to:

Public Works and Government Services Canada
Access to Information and Privacy
11 Laurier Street
Gatineau, Quebec
K1A 0S5

If you are not satisfied with PWGSC's response to your privacy concern, you may wish to contact the Office of the Privacy Commissioner by telephone at 1-800-282-1376.