We are currently moving our web information to Canada.ca, GCintranet and GCpedia (internal government network).

The Translation Bureau's web pages will remain available until this move is complete.

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Client Satisfaction and Feedback

Client satisfaction is very important to us and we regularly conduct surveys and evaluations. To help us continue to improve our services, we encourage you to provide us with your feedback.

Our Client Contact Centre officers are here to answer your inquiries, Monday through Friday, from 8 a.m. to 5 p.m. We are committed to responding to requests the same day they are received.

Toll-free telephone: 1-855-997-3300 (Canada and United States)
Local telephone: 819-997-3300
Fax: 819-997-1993
E-mail: Bureaudelatraduction.TranslationBureau@tpsgc-pwgsc.gc.ca

Survey

You can also provide us with your feedback via our ongoing survey. The system ensures full confidentiality by removing your name from the information submitted. This is why you need to enter your contact information in the questionnaire if you would like a Bureau representative to call you back.

Please select one of the short questionnaires below to give us your feedback. Your participation will remain entirely confidential.

Before you begin, we wish to thank you for taking a moment of your time to tell us:

Note: Please read our Privacy Notice Statement.

The Internet is a public forum and electronic information can be intercepted. This is not a secure Web site. Please do not disclose unnecessary confidential information about yourself or your accounts with Public Works and Government Services Canada (PWGSC).

We also invite you to visit our Frequently Asked Questions and Help pages.